Privacy Policy
At Lazy Gang, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you visit lazygang.co or make a purchase.
1. Information we collect:
- Personal Information: Includes your name, email, shipping address, phone number, and payment details when you make a purchase or contact us.
- Usage Information: Includes data on your browsing behavior, IP address, and how you interact with our site.
2. How we Use your information:
- Order Processing: To handle your orders and payments.
- Communication: To send updates and promotional emails (you can opt-out anytime).
- Improvement: To enhance our website and services based on usage data.
3. Information Sharing
- Service Providers: We may share your information with third parties who assist with order processing and other services.
4. Security We implement reasonable measures to protect your information, but no online method is completely secure.
5. Your Rights You can access, correct, or delete your personal information by contacting us at lazy [email protected] You can also unsubscribe from promotional emails.
Return Policy
At Lazy Gang, we strive to ensure you are satisfied with our products. Here’s our return policy:
1. Exchanges Only
- Timeline: Exchanges are accepted within 25 days of purchase.
- Condition: Items must be unused, in original condition, and with tags attached. Items not meeting these conditions will not be accepted.
- Process: Contact us at [email protected] with your order number and reason for exchange. We’ll guide you through the return process.
2. No Refunds Policy
- Reason: As a small company, we focus on providing high-quality products and personalized service. To maintain this level of service and keep our prices competitive, we are unable to offer cash refunds. Instead, we offer exchanges to ensure you receive a product that meets your needs.
3. Shipping Costs
- Return Shipping: Customers are responsible for the cost of returning items. If we made an error, we will cover the shipping cost for the replacement item.
4. Defective Products
- Replacement: If you receive a defective or damaged item, please contact us immediately. We will replace it at no additional cost.
5. Contact For any questions or to initiate an exchange, please contact us at lazy [email protected]
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